Privacy & Terms

Vududigital.co.uk is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Vududigital.co.uk Web site and governs data collection and usage. By using the Vududigital.co.uk website, you consent to the data practices described in this statement.

Collection of your Personal Information

Vududigital.co.uk collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Vududigital.co.uk also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Vududigital.co.uk. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Vududigital.co.uk for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Vududigital.co.uk Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Vududigital.co.uk public message boards, this information may be collected and used by others. Note: Vududigital.co.uk does not read any of your private online communications.

Vududigital.co.uk encourages you to review the privacy statements of Web sites you choose to link to from Vududigital.co.uk so that you can understand how those sites collect, use and share your information. Vududigital.co.uk is not responsible for the privacy statements or other content on Web sites outside of the Vududigital.co.uk and Vududigital.co.uk family of Web sites.

Use of your Personal Information

Vududigital.co.uk collects and uses your personal information to operate the Vududigital.co.uk Web site and deliver the services you have requested. Vududigital.co.uk also uses your personally identifiable information to inform you of other products or services available from Vududigital.co.uk and its affiliates. Vududigital.co.uk may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Vududigital.co.uk does not sell, rent or lease its customer lists to third parties. Vududigital.co.uk may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Vududigital.co.uk may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Vududigital.co.uk, and they are required to maintain the confidentiality of your information.

Vududigital.co.uk does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Vududigital.co.uk keeps track of the Web sites and pages our customers visit within Vududigital.co.uk, in order to determine what Vududigital.co.uk services are the most popular. This data is used to deliver customized content and advertising within Vududigital.co.uk to customers whose behavior indicates that they are interested in a particular subject area.

Vududigital.co.uk Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vududigital.co.uk or the site; (b) protect and defend the rights or property of Vududigital.co.uk; and, (c) act under exigent circumstances to protect the personal safety of users of Vududigital.co.uk, or the public.

Use of Cookies

The Vududigital.co.uk Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Vududigital.co.uk pages, or register with Vududigital.co.uk site or services, a cookie helps Vududigital.co.uk to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Vududigital.co.uk Web site, the information you previously provided can be retrieved, so you can easily use the Vududigital.co.uk features that you customized.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Vududigital.co.uk services or sites you visit. If you do not agree to the use of cookies by our website, you must stop using the website and remove any cookies from our website from your browser.

We use Google Analytics to track visitor activity and behaviour on our website. Please refer to Google Analytics (https://analytics.google.com/) for more information on the data that they collect.

We use Google Adwords tracking to track the performance of our paid advertising campaigns. Please refer to Google Adwords (https://adwords.google.com/) for more information on the data they collect.

The Data Protection Principles

The Data Protection Laws require the Company acting as either data controller or data processor to process data in accordance with the principles of data protection. These require that personal data is:

Processed lawfully, fairly and in a transparent manner;
Collected for specified and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
Accurate and kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures; and that
The data controller shall be responsible for, and be able to demonstrate, compliance with the principles.

Security of your Personal Information

Vududigital.co.uk secures your personal information from unauthorized access, use or disclosure. Vududigital.co.uk secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Legal bases for processing

The Company will only process personal data where it has a legal basis for doing so.

The Company will review the personal data it holds on a regular basis to ensure it is being lawfully processed and it is accurate, relevant and up to date .

Before transferring personal data to any third party (such as past, current or prospective employers, suppliers, customers and clients, intermediaries such as umbrella companies, persons making an enquiry or complaint and any other third party (such as software solutions providers and back office support)), the Company will establish that it has a legal reason for making the transfer.

Privacy Notices

Where the Company collects personal data from the individual, the Company will give the individual a privacy notice at the time when it first obtains the personal data.

Where the Company collects personal data other than from the individual directly, it will give the individual a privacy notice within a reasonable period after obtaining the personal data, but at the latest within one month. If the Company intends to disclose the personal data to a third party then the privacy notice will be issued when the personal data are first disclosed (if not issued sooner).

Where the Company intends to further process the personal data for a purpose other than that for which the data was initially collected, the Company will give the individual information on that other purpose and any relevant further information before it does the further processing.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of any of our services will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

Subject Access Request

The individual is entitled to access their personal data on request from the data controller.

Recification

The individual or another data controller at the individual’s request, has the right to ask the Company to rectify any inaccurate or incomplete personal data concerning an individual.

If the Company has given the personal data to any third parties it will tell those third parties that it has received a request to rectify the personal data unless this proves impossible or involves disproportionate effort. Those third parties should also rectify the personal data they hold – however the Company will not be in a position to audit those third parties to ensure that the rectification has occurred.

Erasure of Data

The individual or another data controller at the individual’s request, has the right to ask the Company to erase an individual’s personal data.

If the Company receives a request to erase it will ask the individual if s/he wants his personal data to be removed entirely or whether s/he is happy for his or her details to be kept on a list of individuals who do not want to be contacted in the future (for a specified period or otherwise). The Company cannot keep a record of individuals whose data it has erased so the individual may be contacted again by the Company should the Company come into possession of the individual’s personal data at a later date.

If the Company has made the data public, it shall take reasonable steps to inform other data controllers and data processors processing the personal data to erase the personal data, taking into account available technology and the cost of implementation.

If the Company has given the personal data to any third parties it will tell those third parties that it has received a request to erase the personal data, unless this proves impossible or involves disproportionate effort. Those third parties should also rectify the personal data they hold – however the Company will not be in a position to audit those third parties to ensure that the rectification has occurred.

Erasure of data will be processed in a timely fashion, in line with the General Data Protection Regulations.

Restriction of processing

The individual or a data controller at the individual’s request, has the right to ask the Company to restrict its processing of an individual’s personal data where:

The individual challenges the accuracy of the personal data;
The processing is unlawful and the individual opposes its erasure;
The Company no longer needs the personal data for the purposes of the processing, but the personal data is required for the establishment, exercise or defence of legal claims; or
The individual has objected to processing (on the grounds of a public interest or legitimate interest) pending the verification whether the legitimate grounds of the Company override those of the individual.
If the Company has given the personal data to any third parties it will tell those third parties that it has received a request to restrict the personal data, unless this proves impossible or involves disproportionate effort. Those third parties should also rectify the personal data they hold – however the Company will not be in a position to audit those third parties to ensure that the rectification has occurred.

Data portability

The individual shall have the right to receive personal data concerning him or her, which he or she has provided to the Company, in a structured, commonly used and machine-readable format and have the right to transmit those data to another data controller in circumstances where:

The processing is based on the individual’s consent or a contract; and
The processing is carried out by automated means.
Where feasible, the Company will send the personal data to a named third party on the individual’s request.

Object to processing

The individual has the right to object to their personal data being processed based on a public interest or a legitimate interest. The individual will also be able to object to the profiling of their data based on a public interest or a legitimate interest.

The Company shall cease processing unless it has compelling legitimate grounds to continue to process the personal data which override the individual’s interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

The individual has the right to object to their personal data for direct marketing.

Enforcement of rights

All requests regarding individual rights should be sent to the person whose details are listed in the Appendix.

The Company shall act upon any subject access request, or any request relating to rectification, erasure, restriction, data portability or objection or automated decision making processes or profiling within one month of receipt of the request. The Company may extend this period for two further months where necessary, taking into account the complexity and the number of requests.

Where the Company considers that a request under this section is manifestly unfounded or excessive due to the request’s repetitive nature the Company may either refuse to act on the request or may charge a reasonable fee taking into account the administrative costs involved.

Automated decision making

The Company will not subject individuals to decisions based on automated processing that produce a legal effect or a similarly significant effect on the individual, except where the automated decision:

Is necessary for the entering into or performance of a contract between the data controller and the individual;
Is authorised by law; or
The individual has given their explicit consent.
The Company will not carry out any automated decision-making or profiling using the personal data of a child.

Data Breach

Where the Company has identified a personal data breach resulting in a high risk to the rights and freedoms of any individual, the Company shall tell all affected individuals without undue delay.

The Company will not be required to tell individuals about the personal data breach where:

The Company has implemented appropriate technical and organisational protection measures to the personal data affected by the breach, in particular to make the personal data unintelligible to any person who is not authorised to access it, such as encryption.
The Company has taken subsequent measures which ensure that the high risk to the rights and freedoms of the individual is no longer likely to materialise.
It would involve disproportionate effort to tell all affected individuals. Instead, the Company shall make a public communication or similar measure to tell all affected individuals.
All individuals have the following rights under the Human Rights Act 1998 (HRA) and in dealing with personal data these should be respected at all times:

Right to respect for private and family life (Article 8).
Freedom of thought, belief and religion (Article 9).
Freedom of expression (Article 10).
Freedom of assembly and association (Article 11).
Protection from discrimination in respect of rights and freedoms under the HRA (Article 14).
If you have a complaint or suggestion about the Company’s handling of personal data then please contact the person whose details are listed in the Appendix to this policy.

Alternatively you can contact the ICO directly on 0303 123 1113 or at https://ico.org.uk/global/contact-us/email/

List names of those responsible for:

adding, amending or deleting personal data; Michael Pearson, Peter Wilson

responding to subject access requests/requests for rectification, erasure, restriction data portability, objection and automated decision making processes and profiling, reporting a data breach; – Michael Pearson

Contact Information

Vududigital.co.uk welcomes your comments regarding this Statement of Privacy. If you believe that Vududigital.co.uk has not adhered to this Statement, please contact Vududigital.co.uk at info@vududigital.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Terms of Business

Click here for our services Terms and Conditions (Terms and conditions relating to the services including web design, hosting and website maintenance/support provided by VUDU Digital)

Cancellation Policy (Terms and conditions relating to the cancellation of any services with VUDU Digital)

Our terms and conditions are publicly available at all times on our website and therefore we reserve the right to update our terms and conditions at anytime. If you are in a contract with VUDU Digital and the terms and conditions change at any time, we will provide you with a copy of the updated terms and conditions along with information on acceptance of the updated terms and conditions.